Our Refund and Returns Policy applies to digital products, which are non-returnable. By proceeding to checkout, whether as a registered customer or guest, you agree to the following:
- Review and Acknowledgment: Carefully review the product and its sample material, acknowledge our refund policy, privacy policy, and Terms of Service, and agree to these policies before making an online payment. Once an order is successfully processed, it is not cancellable.
Full Refund Conditions
We may grant a full refund under the following circumstances:
- If the material received is different from the advertisement, or if we provide the correct material upon assistance.
- If the product was not delivered, or if we fail to provide the material within one business day.
Additionally, we may grant a partial refund for orders with insufficient chapters, or provide the missing chapters after verification. To qualify for these options (refund or solution), please sign up and create a ticket if any of these scenarios apply to you.
Exclusions
Personal reasons such as formatting issues, late delivery, file watermarks, accidental purchases, or personal dissatisfaction are not considered for refunds. However, we take note of these concerns to improve the user experience.
Duplicate Orders
Duplicate orders receive a full refund. In the case of a duplicate order, a refund will be issued with a 2.9% fee and 30 cents. We apologize for any inconvenience caused as we work to resolve this issue.
Partial Refund Limit
A partial refund cannot exceed 20% of the purchase amount.
Chapter Requirement for Refunds
To qualify for a refund, the test bank must be missing at least 5 chapters.
VPN Usage
If a VPN is used for the order, the transaction will go through, but the download links will be canceled. Within one day, our Support Team will send the download links to the customer if the order is approved.
Policy Modifications
A Test Bank Inc. reserves the right to make modifications to our policies. Please refer to our website for the most up-to-date policy information.
Disputes and Chargebacks
Any dispute initiated by the customer may be subject to rebuttal. A https://testbank.store/ reserves the right to reject refund requests after a chargeback has been initiated or resolved/closed. For more information, please visit our website.
Updated on August 23, 2023